Just booked a lovely lady in for an eye test. When I asked her how she'd heard about us she said she'd been recommended by a friend.
She then asked if anyone where she works knew about us and had a glowing recommendation (apparently) from one of her work colleagues.
She then decided to check us out on our website and as a result of that (and reading some of our customer testimonials) she decided to give us a go!
We've obviously set the bar high! I hope we can live up to her expectations but its great to now how well thought of we are in the local community!