A lovely story from our Liverpool branch. A lady came to us for an eye test and we found she had an issue that could adversely affect her vision. We suggested our new MigraTech lens to help sharpen her vision to correct her particular issue.
On collecting the glasses she told us it was the best vision she'd ever had from a pair of glasses (and incidentally the best eye test she'd ever had).
She came back around a week later to have an adjustment to her glasses and our optometrist came out to help - and got a hug from our lady customer for her troubles!
She then came back for a second pair and also popped in to provide a box of chocolates for the staff (which Rob in the lab managed to demolish in an hour!) and also this amazing hand-made card to thank the staff for helping her. What a lovely gesture!